Mona Hepper knows the value of exceptional guest experience
Tourism Saskatchewan celebrates the accomplishments of the dedicated professionals who earn certification in their chosen fields. Developed and validated by industry experts, nationally recognized certification represents the skills that employers look for, reflect actual workplace conditions, and provide customer reassurance. Tourism professionals describe in their own words how certification contributes to their careers and a resilient industry.
Thursday, June 29 2023
Mona Hepper, emerit Housekeeping Room Attendant
Hi I’m Mona Hepper.
I got started in the tourism industry when I wanted to add to my employment and I wanted some change from the trucking industry and I joined the team at Microtel Inn & Suites by Wyndham Weyburn.
I chose the certification when our General Manager Nilesh Jejurkar had brought it to my attention and I wanted to learn all I could about the service I would be providing in my position.
The part I love the most about working in the tourism industry is the people I meet through their travels and stays with us.